Last updated: 17.02.2025

Designing Stillness (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our platform, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website and services, you consent to the practices described in this policy.

1. Who We Are
Designing Stillness is a UK-based design framework and digital platform offering resources, community spaces, and consultancy services focused on sustainability and nervous system-aware design. For the purposes of UK GDPR, we are the “Data Controller” of the personal data you provide to us.

If you have any questions or concerns about this policy or how your data is handled, you can contact us at:
Email: [Insert Email Address]
Postal Address: [Insert Business Address]

2. What Data We Collect
We collect and process the following categories of personal data:
Information You Provide:

• Full name

• Email address

• Contact information

• Professional or design practice information (optional)

• Payment details (via third-party processors)

• Project or service-related data when using our consultancy offerings

Information Collected Automatically:

• IP address

• Browser type and device information

• Usage data and interaction logs through cookies and analytics tools
   

3. How We Use Your Data
We process your data for the following purposes:

• To provide access to our services (e.g., Members Area, consultancy sessions)

• To respond to your inquiries or support requests

• To process payments and manage bookings

• To personalise your experience on the platform

• To improve our services and ensure functionality

• To comply with legal obligations

We do not use your data for automated decision-making or profiling.

4. Lawful Bases for Processing
Under UK GDPR, we rely on one or more of the following lawful bases to process your personal data:

• Consent – for optional services like newsletter subscriptions

• Contract – to fulfil our obligations when you register, book, or purchase services

• Legitimate Interests – to run and improve our business in ways that do not override your rights

• Legal Obligation – where required to comply with the law
   

5. Sharing Your Information
We do not sell or trade your personal data.
We may share your information with trusted third-party service providers for:

• Payment processing (e.g., Stripe, PayPal)

• Website hosting and analytics (e.g., Google Analytics, hosting partners)

• Communication tools (e.g., email platforms)

These third parties are contractually bound to process your data securely and only as instructed by us.

6. Data Security
We take appropriate technical and organisational measures to safeguard your data against loss, misuse, unauthorised access, or disclosure.
Your data is stored securely in encrypted systems where possible, and access is restricted to authorised personnel only.

7. Data Retention
We retain your personal data only for as long as necessary for the purposes outlined in this policy, including satisfying any legal, accounting, or reporting requirements.
If you cancel a membership or service, your personal data may be archived securely for administrative and legal purposes, unless you request deletion.

8. Your Rights
Under UK GDPR, you have the following rights:

• Right to access – request a copy of the personal data we hold about you

• Right to rectification – request corrections to incomplete or inaccurate data

• Right to erasure – request deletion of your data under certain conditions

• Right to restrict processing – ask us to limit data use in specific situations

• Right to data portability – request your data in a format you can transfer elsewhere

• Right to object – object to data processing based on our legitimate interests

• Right to withdraw consent – where processing is based on your consent

To exercise any of these rights, please contact us at [Insert Email Address].
If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

9. Cookies and Analytics
We use cookies to enhance functionality and analyse usage. You can control cookie preferences in your browser settings.

10. Children’s Privacy
Our platform is not directed at individuals under 16 years of age. We do not knowingly collect data from children. If you believe we have collected such data in error, please contact us immediately.

11. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via email or website notification. We recommend checking this page periodically to stay informed.